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Nørrebrogade 18, Copenhagen hello@hallform.studio

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Journal entry G-02

How architects can get more project inquiries from their website

Most practice websites get visits but few inquiries. Here is how to turn a portfolio into a site that brings in the right projects, step by step.

Entry

G-02

Filed under

Grow your practice

Author

Hallform Studio

Published

Reading

6 min read

Sheet

01 of 01

Pencil sketch on tracing paper

Entry G-02

Read time 6 min read

Sheet 01 / 01

Architects get more inquiries from their website by doing three things: showing projects that match the work they want, making the next step obvious on every page, and asking for the right information in a short inquiry form. Most practices already have the visitors; they lose them between the gallery and the contact page.

Start with the work you want more of

Your website attracts what it shows. If you want more houses, lead with houses: put them first on the homepage, give them the richest project pages and write a residential sector page. If half your portfolio is shop fit-outs you no longer enjoy, move them down.

Put a next step on every page

A visitor who has just read a project page is at their most interested. End every project, sector and journal page with a clear call to action: “Planning a house? Send us the site and a rough budget.” One button, one sentence, no maze.

Where calls to action belong

End of each project page. End of each sector page. In the main navigation, as a distinct button. In the footer, with an email address and phone number. After each journal article, linking to the most relevant sector.

Make the inquiry form do the first meeting’s work

A good form asks for name and email, the site location, the project type, an approximate size, a budget band, a preferred start date and a short description. That is enough to judge fit and prepare a useful reply. Keep it to one screen; long forms lose people.

Answer the questions people are afraid to ask

Fees, timelines and the planning process stop people from getting in touch. A short process section with stages and durations, and a few honest FAQs (“Do you take on small projects?”, “How do fees work?”) turn hesitation into an inquiry.

Reply quickly, and say so

Promise a reply time, such as two working days, next to the form, and keep it. The promise alone makes people more likely to send the message.

Before and after: a typical practice site

Homepage: before, a full-screen slideshow · after, a positioning line, selected work and a clear call to action

Project pages: before, ten photos · after, brief, drawings, data and a call to action

Contact: before, an email address · after, a short qualifying form with a promised reply time

A worked example

For example, if 800 people visit your site each month and 1% send an inquiry, that is 8 conversations. If clearer project pages and a better form lift that to 2.5%, it becomes 20, without a single extra visitor. The numbers are illustrative, but the mechanism is the same for every practice.

Use a structure that is already built for this

You do not need to invent this structure. Hallform Architects ships with project pages that end in a next-project prompt, sector pages with their own calls to action, a staged scope ledger, an FAQ and a full inquiry form. You can launch it quickly, measure inquiries and commission a custom site later if you outgrow it.

Measure what matters

Track form submissions, not just visits. Note which page each inquiry came from. After three months you will know which projects and sectors bring work, and you can write more about them.

Fix the homepage first

The homepage is where most visitors decide whether to stay. In its first screen it should say what you design and where, show one strong project and offer two clear paths: see the work, or start a project. If a visitor has to scroll to discover what kind of practice you are, many will leave before they find out.

Below that, show four to six selected projects with a line each, a short version of your process and one client quote. Every block should end with a link deeper into the site.

Remove friction from the path to contact

Count the clicks from any project page to a sent inquiry. If it is more than two, shorten it. Put the contact link in the navigation as a distinct button, keep the form on a single page and never ask people to create an account or download anything first.

On phones, which are where many first visits happen, make sure the button is easy to tap, the form fields are large enough and the phone number is a tappable link.

Follow up on the inquiries you get

More inquiries only help if you handle them well. Keep a simple list of every inquiry, the page it came from, the project type and the outcome. After a few months you will see which kinds of projects convert and which pages bring serious clients, and you can put more effort into those.

Use your journal to bring in the right visitors

Journal posts are how people who are not yet looking for an architect find you. A post about extending a 1930s house, a guide to building a cabin on a steep site, or notes on what a feasibility study reveals will attract exactly the people who will need you next year. End every post with a link to the relevant sector page and a short invitation.

Two thoughtful posts a month, written from real projects, will do more than a weekly stream of thin news. Each one is another page that can be found, shared and quoted, and another reason for a visitor to trust your judgement.

Before writing, list the ten questions clients ask you most often in first meetings. Each one is a journal post waiting to be written, and each answer saves you time in future conversations.

Common questions

Why does my portfolio site get few inquiries? Usually because there is no clear next step and no reassurance about fees and process.

Should I put my phone number on the site? Yes, in the footer and contact page. Some clients will only call.

How long should an inquiry form be? One screen, around seven fields.

Do I need a booking calendar? Rarely. A form with a promised reply time works better for architecture projects.

How fast should I reply? Within two working days, and tell visitors that you will.

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